The following terms form the basis of our business relationship. If you have any queries or disagree with these terms please contact your account manager at Aspen Waite London.

Fees
Basis of fees
1. The majority of our work is undertaken on a fixed fee basis where the fee is quoted in a fixed
fee agreement prior to the commencement of work on your behalf.
2. If our work with you is not governed by a fixed fee agreement, we will wherever possible
provide you with a quote before we undertake any ad-hoc work or projects.
3. If it is not possible to provide a quote for any reason, the fee level will be commensurate with
the seniority and professional expertise of the persons engaged on the work and based on
the time spent in performing the work.

Payment of fees
1. Fees for work that is subject to a fixed fee agreement will be payable by monthly instalments
through Go Cardless, or as set out in the fixed fee agreement.
2. All work that is not subject to a fixed fee agreement, including work quoted for, will be
invoiced monthly or on completion of the project, whichever comes first, unless otherwise
agreed in writing.
3. All invoices are due for payment 28 days from the date of the invoice. Interest will be
charged on late payment at the current Bank of England base rate plus 5%.
4. Non payment of fees may result in work being suspended until payment is received.

Confidentiality
We confirm that all information provided by you or third parties on your behalf will be kept confidential,
subject to legal and regulatory requirements. Professional indemnity. Aspen Waite South Ltd holds a professional indemnity insurance policy.

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